Automotive Service Advisor / Automotive Service Writer
Speedway Ford in Griffin, GA is seeking a talented Automotive Service Advisor!
**Candidates must be willing to relocate to the Griffin/Atlanta, GA Area**
**Compensation commensurate with experience.

**

Isn t it time you took your automotive service advisor career further?

Job Description
  • Ford Automotive Service Advisors / Service Writers greet customers and assist them with any inquiries they may have
  • Automotive Service Advisors / Service Writers perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle.
  • Consult with customer on applicable service specials.
  • Ford Service Advisors prioritize required services, and be prepared to provide options upon request.
  • Document declines for services and ask for follow-up on future service considerations
  • Keep customer informed on completion times, service expenses, and possible changes.
  • Service Advisors remain involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
  • Spend quality time building relationship with the customer.
  • Know the product well enough to answer characteristic and operational questions regarding the customer s vehicle.

Join our winning automotive service team - apply today!


As a Ford Automotive Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver.

We have determined some factors that may enable your success as a Service Advisor:

  • Previous automotive service advisor experience required 1 year minimum
  • ADP experience preferred
  • Ford Experienced preferred
  • High CSI rating
  • Outgoing personality with expertise at developing relationships (i.e., a people person")
  • Basic MS Office knowledge; computer software and internet proficiency
  • Valid U.S.

    driver's license

Benefits:

  • Great pay plans
  • Medical, dental, vision
  • 401k
  • Internal Training and development
  • Customer focused environment

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